OliveTech OliveAssist Web App Chat AI Privacy Policy

Last Updated: September 1, 2023

Introduction

Welcome to OliveTech’s Web App Chat AI (“We”, “Our”, “Us”, “OliveTech”). Your privacy is critically important to us. This Privacy Policy is intended to help you understand what information we collect, why we collect it, and how we use it.

Who We Are and What This Policy Covers

OliveTech is a Managed IT Services Company specializing in Microsoft and M365 infrastructure. We offer services in Northern Colorado from the Denver to the Fort Collins area to businesses from 1-200 employees/users. Our Web App Chat AI service (“Service”) is designed to assist with remote work and security solutions.

What Information We Collect

We collect the following information when you use our Service:

  1. First and Last Name: To personalize your experience.
  2. Email Address: For account creation, communication, and potential marketing emails.
  3. Company Name: To better understand your business needs.
  4. Microsoft Account Information: If you choose to log in using your Microsoft account, we may access public information as allowed by Microsoft’s terms and privacy policy.
  5. AI Chat Logs: To improve service quality.
  6. Technical Data: Like IP address, browser type, etc. for analytics.

Why We Collect Data

  1. Service Improvement: To understand your needs and provide you with better service.
  2. Customer Support: To respond effectively to your customer service requests and support needs.
  3. Marketing: With your permission, we may send emails about new products and other updates.

How We Use Data

  1. Personalization: To personalize and improve your experience using our Service.
  2. Improvement: To improve the functionality and quality of our Service.
  3. Compliance: To comply with legal obligations.
  4. Marketing: To provide you with relevant information and offers.

Who We Share Your Data With

  1. OpenAI: Our chat is powered by OpenAI GPT. Their privacy policy applies for the data processed by the AI.
  2. Microsoft: If you log in via Microsoft, your data is also governed by Microsoft’s privacy policy.
  3. Third-party vendors: For example, email marketing services.

Your Choices

  1. Account Information: You can review and edit your account information at any time.
  2. Email Opt-out: You can opt-out of marketing emails via the “Unsubscribe” link in our emails.

Security

We implement various security measures to protect the safety of the personal information we collect, including encryption and authentication tools.

Changes to This Policy

We reserve the right to change this Privacy Policy at any time. Any changes will be posted on this page.

Contact Information

For questions about this Privacy Policy, please contact us at privacy@olivetech.com.